Cancellation and Refund Policy

Cancellation and Refund

Thank you for choosing Campus Cover. We strive to provide reliable and transparent services to educational institutions, students, and parents.

School Fee Refund Policy

All school fee payments made through the Campus Cover platform are transferred directly to the respective school/institution as per the institution’s fee structure and policies.

Important Points

• Parents/students are requested to verify student details, fee type, amount, academic session, class, and section before making the payment.
• In case of duplicate payment or technical failure where the amount is deducted but receipt is not generated, the issue will be verified with the payment gateway and the respective institution.
• Any approved adjustment or refund, if applicable, shall be solely at the discretion of the concerned school/institution.
• Campus Cover acts only as a technology platform facilitating online fee collection and is not responsible for institution-level refund decisions.

Payment Failure

If a payment fails but the amount is deducted from your bank account, the amount is generally reversed automatically by the bank/payment gateway within 5–7 working days.

If the issue persists, users may contact the respective school administration along with the transaction details.

Contact Us

For payment-related support, users may contact:

Campus Cover Support

Website: www.campuscover.com

Email: support@campuscover.com